FAQs

FAQs

We are a manufacturer of quality kitchen tools and cookware.

Placing an order on Ronaq Kitchen Tools is easy! Simply browse through our products, add the items you want to your cart, and proceed to checkout. During checkout, you will be asked to provide your shipping information, and you can pay cash on delivery.

We understand that plans can change. You can modify your order as long as it hasn’t been processed yet. Please contact us immediately at +923143555253 to request changes to your order.

We currently accept cash on delivery (COD) as a payment method. For large quantity orders, we may also consider Bank Transfers. Please get in touch with us to discuss the details.

We provide detailed descriptions and specifications for each product on our website. If you have any further questions about a specific product, please don’t hesitate to contact us.

We offer a fixed shipping rate or Rs. 99 for all orders. For orders over Rs. 3000, we offer Free Shipping.

We strive to deliver your orders within 3-5 business days. You will receive a shipping confirmation email with tracking information once your order ships.

If the product you received is not the one you ordered, damaged or not as described on our website then you can return it.

Please note that returned items must be unused and in their original packaging.

To return an item, please contact us at +923143555253 to request a return authorization. We will provide you with instructions on how to return your item.

Our friendly customer service team is always happy to help. You can reach us by phone or WhatsApp at +923143555253.